Reviews for San Diego, CA General Dentist Dr. Rachel Ryu

Patient Reviews

At Dental Express, when it comes to selecting the best dentist for you or your family, we know the decision is extremely important. That is why we want to make it easier for you by compiling all of our online reviews in one spot. The reviews can help you choose and provide valuable insight about our dentists and teams. At each of our locations in Santee, Downtown San Diego, Clairemont, and Point Loma, we want to provide the best care to our patients. We encourage you to read through the patient reviews to learn more about our Dental Express locations in San Diego, CA.

Filter4 Reviews  
5.0
DAPI
Review from D.G.  |  Source: Yelp  |  Apr 06, 2019

This is by far my favorite dentist and staff in all of San Diego County. After googling online dentist practices and reading reviews for three days I found Dental Express. From the moment I called the office to inquire about setting up my first consultation and X-rays I  knew I was in good hands. The receptionist Clairese was professional,Genuine and kind. She took all my information regarding my insurance ahead of time and booked the appointment two weeks out. I had no problem finding this office as it was a large office with ample parking. When I walked inside I was surprised to see a beautiful contemporary large CLEAN waiting room. The receptionist was on the phone and asked the person on line if they could please hold while she addressed me and gave me a few items to fill out. I listened as I filled out the paperwork and realized the care and interest taken with each one of their patients was top notch. I waited maybe 10 mins before I was brought back for X-rays. We are talking top of the line equipment and beautiful back offices. Afterwards in went into an office and met with several dental assistants getting everything ready for the dentist. Within 5-10 mins Dr. Har Rachel Ryu, D.M.D. Came in and introduced herself and did my exam. She was professional and extremely thorough and explained exactly what I needed and what my treatment plan was going to be. I have to say I liked her bedside manner immediately. Jose the patient Coordinator came in within minutes and explain to me exactly what the plan was and how my insurance was going to cover my procedures. He was extremely sweet and knowledgeable. I then went to the front and he booked me for my follow up visit 2 weeks out and printed out my next appointment for me.  On your first visit you also receive a cool Dental Express T shit in any size you like. I had such a great experience I couldn't wait to come back to get started, sounds a bit strange because who wants to see the dentist however I myself was excited to jump on a good routine with a great dentist and staff. I went in for my follow-up visit and even though I had anxiety as I had not been to the dentist in quite some time, Alex the assistant put me at ease and took the time to make me feel comfortable and explained everything we were going to do. She gave me options and listened to what I had to say. Dr. Rachel came in and reassured me she was going to take good care of me and she did. Her injection was painless,I could not feel a thing.  She finished up my procedure and I was thrilled how quickly and efficiently she worked. This woman is AMAZING!!! I followed up with the best dental hygienist ever to clean my teeth. I've requested her again for my next cleaning, her name is Heather and without a doubt an asset to this team. Who ever designed this practice should be proud. The owner is a Railroad Enthusiast and had a gentleman from the Railroad Museum in San Diego design a train that runs on a track that goes through each open office. The decor is lovely and EVERYTHING sparkling clean in the front as well as the back offices. I would give them 10 stars if I could because they definitely deserve it the owner of this practice should be very proud he has  created a team that is unbeatable anywhere in San Diego! ALL ABOARD DENTAL EXPRESS!! Happy Patient that has a lot to smile about More

5.0
DAPI
Review from D.G.  |  Source: Yelp  |  Apr 06, 2019

This is by far my favorite dentist and staff in all of San Diego County. After googling online dentist practices and reading reviews for three days I found Dental Express.From the moment I called the office to inquire about setting up my first consultation and X-rays I  knew I was in good hands. The receptionist Clairese was professional,Genuine and kind. She took all my information regarding my insurance ahead of time and booked the appointment two weeks out.I had no problem finding this office as it was a large office with ample parking. When I walked inside I was surprised to see a beautiful contemporary large CLEAN waiting room. The receptionist was on the phone and asked the person on line if they could please hold while she addressed me and gave me a few items to fill out. I listened as I filled out the paperwork and realized the care and interest taken with each one of their patients was top notch.I waited maybe 10 mins before I was brought back for X-rays. We are talking top of the line equipment and beautiful back offices.Afterwards in went into an office and met with several dental assistants getting everything ready for the dentist. Within 5-10 mins Dr. Har Rachel Ryu, D.M.D. Came in and introduced herself and did my exam. She was professional and extremely thorough and explained exactly what I needed and what my treatment plan was going to be. I have to say I liked her bedside manner immediately.Jose the patient Coordinator came in within minutes and explain to me exactly what the plan was and how my insurance was going to cover my procedures. He was extremely sweet and knowledgeable. I then went to the front and he booked me for my follow up visit 2 weeks out and printed out my next appointment for me.  On your first visit you also receive a cool Dental Express T shit in any size you like.I had such a great experience I couldn’t wait to come back to get started, sounds a bit strange because who wants to see the dentist however I myself was excited to jump on a good routine with a great dentist and staff.I went in for my follow-up visit and even though I had anxiety as I had not been to the dentist in quite some time, Alex the assistant put me at ease and took the time to make me feel comfortable and explained everything we were going to do. She gave me options and listened to what I had to say. Dr. Rachel came in and reassured me she was going to take good care of me and she did. Her injection was painless,I could not feel a thing.  She finished up my procedure and I was thrilled how quickly and efficiently she worked. This woman is AMAZING!!!I followed up with the best dental hygienist ever to clean my teeth. I’ve requested her again for my next cleaning, her name is Heather and without a doubt an asset to this team.Who ever designed this practice should be proud. The owner is a Railroad Enthusiast and had a gentleman from the Railroad Museum in San Diego design a train that runs on a track that goes through each open office. The decor is lovely and EVERYTHING sparkling clean in the front as well as the back offices.I would give them 10 stars if I could because they definitely deserve it the owner of this practice should be very proud he has  created a team that is unbeatable anywhere in San Diego!ALL ABOARD DENTAL EXPRESS!! Happy Patient that has a lot to smile about More

5.0
DAPI
Review from D.M.  |  Source: Facebook  |  Nov 10, 2018

Highly recommend Dental Express!! My wife needed an emergency wisdom tooth extraction because she was in so much pain, not only did they get her in within 4hrs, they also took amazing care of her. Dr. Jamie and his assistant Lindsey were amazing, and comforting! Rachel at the front was a doll and so so helpful, Shannon, and Whitney were also very friendly! Will definitely be returning to this location for all my future dental needs! Thanks you guys!! More

5.0
DAPI
Review from D.R.  |  Source: Yelp  |  Nov 09, 2018

Highly recommend Dental Express!! My wife needed an emergency wisdom tooth extraction because she was in so much pain, not only did they get her in within 4hrs, they also took amazing care of her. Dr. Jamie and his assistant Lindsey were amazing, and comforting! Rachel at the front was a doll and so so helpful, Shannon, and Whitney were also very friendly! Will definitely be returning to this location for all my future dental needs! Thanks you guys!! -Dena R. More

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